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Navigating the Cloud: How IT Support Companies Are Revolutionising Data Backup

In today’s digital age, data is the lifeblood of every business. Companies rely heavily on customer information, financial records, and intellectual property to stay competitive in their respective industries. However, with increasing data volume and complexity, ensuring data security, safety, and accessibility has become a critical concern for organisations of all sizes.

Data losses can be attributed to accidental deletion, cyberattacks, hardware and software failure, viruses, and malicious employee intent, which have enormous consequences for businesses’ reputations and costs. This is when cloud backup solutions offer a reliable and secure way to protect your valuable information. We offer a lifetime quota of 100GB of cloud storage for free.

Why Cloud Backup?

Cloud backup, or online or remote backup, involves storing copies of data in a secure offsite location hosted by a third-party service provider.

Unlike traditional backup methods such as tape drives or external hard disks, cloud backup offers several advantages, including scalability, automatic backups, and enhanced security measures. IT support companies specialising in cloud backup provide businesses with the expertise and technology to implement and manage these solutions effectively.

Traditional on-site backups have limitations. They’re vulnerable to physical damage and require additional hardware and maintenance.

Cloud backup eliminates these concerns, storing your data remotely in secure, geographically dispersed data centres.

60% of Companies who Cannot Recover from a Data Loss close within 12 months

What Are The Main Benefits of Cloud Backup?


Cloud backups run automatically and eliminate the need for manual intervention, thus reducing the risk of human error. With traditional backup methods, employees are often tasked with managing backups, which can be time-consuming. 

Cloud backup solutions automate the backup process, scheduling regular backups at predetermined intervals to ensure that data is consistently protected. This automated approach saves time and resources and gives businesses greater peace of mind, knowing their data is continuously backed up and readily available when needed.


If your data is stored in the cloud, it must always be encrypted and unreadable. Your cloud backup data must use advanced encryption techniques to safeguard data in transit and at rest, ensuring it remains confidential and secure from unauthorised access. 

We achieve this at Solid Backup by using Private Encryption. When you create a backup set, the data is encrypted with your selected password. That password never leaves your system, so if a cybercriminal captures your data, they cannot read it.


Cloud storage will automatically adjust your storage space up and down as your data grows or shrinks.

This eliminates the need for dedicated hardware and staff and reduces management costs.

Because true cloud storage is billed based on what you use instead of quotas and storage slabs, you can avoid overuse storage charges.


Because your data is stored in the cloud, you can access it from any location, anytime, with an internet connection.

We have built-in security features that protect your data from external attacks and employee misuse.

These include private encryption and whitelisted IP address restores, which prevent data from being restored from an unapproved location or device.

Cloud backup solutions provide businesses with greater flexibility and accessibility, allowing employees to access data from anywhere, at any time, and from any device. This level of flexibility is precious in today’s increasingly remote and mobile workforce, where employees need access to critical data and applications regardless of location.

Our software is easy to install and monitor yourself, or you could use one of our preferred IT Support companies we partner with if you want to outsource this process.

Why Use An IT Support Company?

If you are running your business, the last thing you want to do is manage your computers. This is where an IT Support company can come in and install Solid Backup on your devices (endpoints, as Techies like to say) and manage everything for you.

The continual management and monitoring of your cloud backup is critical, and you must never believe in the ‘set and forget’ mentality.

Why Do My Cloud Backup Sets Need Monitoring?

We don’t need to tell you how many things can go wrong with a backup service.

  • Your data might move on your computer and no longer be backed up.
    • For example, the backup set is configured to back up Dave’s work in this profile ‘C:\Users\dave\Documents’. Dave leaves the company and Janet takes over his computer with a new Windows profile. She starts to store data in ‘C:\Users\janet\Documents’, and it is never backed up.
  • An outgoing employee decides to delete the backup set and your backed-up data, then deletes a load of their emails and data. Your IT Support company can prevent this by preventing unauthorised users from accessing the backup software.

Finding the Right IT Support Company:

Choosing the right IT support company is crucial for successful cloud backup implementation.

Here are some key factors to consider.

IT support companies work closely with their clients to configure cloud backup solutions that enable secure remote access to data while maintaining strict control over permissions and user access rights.

Despite the numerous benefits of cloud backup solutions, some businesses may still have concerns about the reliability and performance of these services.

However, reputable IT support companies address these concerns by partnering with leading cloud backup providers and leveraging state-of-the-art infrastructure to deliver reliable, high-performance solutions.

By investing in redundant data centres, robust network connectivity, and advanced monitoring tools, IT support companies ensure that their cloud backup solutions offer unparalleled reliability and performance, meeting the demanding needs of today’s businesses.

Experience and expertise

Look for companies with a proven track record in cloud backup solutions and a deep understanding of your industry's needs.

Security and compliance

Verify the company's security certifications and compliance with relevant regulations. Ensure they use robust encryption and have disaster recovery plans in place.

Scalability and flexibility

Choose a company that can scale with your business growth and offer flexible backup options tailored to your needs.

24/7 support

Ensure the company provides reliable and responsive customer support whenever needed.

Communication and transparency

Look for a company that actively communicates and informs you about your data security and backup processes.


Compare pricing plans and features to find the best value for your budget.

Types of Cloud Backup Solutions

Different cloud backup solutions cater to various needs and budgets.

Why Use Solid Backup if it is Free?

It’s a good question. After all, good is never free and free is never good. It’s not true here though, and this is why.

  • We partner with one of the world’s largest cloud storage providers in London, UK.
  • If you are comparing us with another cloud backup provider, ask them if your backed-up data will have these levels of compliance – FIPS, GDPR, SOC 2, SEC /FINRA, HIPAA, PCI.

1. File-Level Backup

Selectively back up specific files and folders. More customisable and cost-effective for data-intensive environments. Unlimited history gives you peace of mind when you need to restore your data.

2. Continuous Data Protection

Provides real-time backup, minimising data loss in case of frequent changes or updates. Image-based backup: This creates a complete snapshot of your system at a specific time. Useful for quick system restoration.

3. Data Retention Policies

Determine how long you need to retain backups to comply with regulations or internal policies.

4. Integration With Existing Infrastructure

Consider how the backup solution integrates with your IT systems and applications.

5. Encryption and Privacy

Ensure your data is encrypted in transit and at rest to protect it from unauthorised access. Add as much extra free space as you like: Our service allows you to pull in and use free cloud storage offered by hundreds of storage providers.


IT support companies specialising in selling cloud backup solutions are crucial in helping businesses effectively protect and manage their valuable data.

By offering scalable, automated, and secure backup solutions, these companies empower enterprises to safeguard their data against loss, theft, or corruption while improving disaster recovery capabilities and enabling greater flexibility and accessibility. 

As data plays a central role in driving business success, partnering with a reputable IT support company for cloud backup services has become essential for businesses looking to stay safe.